The benefits of having an in-app chat within your application are plenty — you get to actively engage with your customers, building their trust within you, which in turn will lead to better conversion rates. Implementing a real-time chat SDK will also help you access vital analytics and data that will help you understand your customers’ behavior patterns.
The question now is, of course, how can you go about implementing an in-app chat feature within your application without being distracted from your other goals?
Here is where Applozic comes in. With our in-app chat SDK and API solutions, what would have otherwise taken you days or even months can now be done in just under 30 minutes.
How Can I Implement Applozic’s Chat SDK in My Application?
The first step, as always, is ensuring that you have an account registered with Applozic. When you first sign up with Applozic, you can immediately start building your custom in-app feature for your application. What’s more, the first 28 days are free!
Once you have an account set up, you will have to configure your project using one of our chat SDK solutions and adding the necessary dependencies and libraries. Applozic’s chat SDK comes with a pre-built UI that you can use to integrate with your application. This pre-built UI can be customized according to your needs. There are several basic functions such as one-to-one chat, group chats, status and typing indicators, file sharing (image, video, documents), use of emojis and GIFs, unread counters, and more.
Everything you may need in terms of implementing a chat feature within your app — infrastructure, scaling, security compliance, and more — is included with Applozic’s chat SDK, leaving your developers free to focus on integrating our service into your application.
What Will I Need?
You will need a few things to begin implementing the chat SDK within your application:
- An application Key from Applozic, which comes free when you sign up
- Access to Applozic’s GitHub repository where you will find the chat SDK solutions for different platforms, JavaScript codes, web plugins and React chat components, and more
- Android Studio or any Android device emulator, or your MacBook
What Comes Next?
Once you have everything you need, you can clone the sample app code from the GitHub repository — however, this is a step you can skip if you are integrating the chat feature into your own application code.
Once you have signed up for Applozic, you can get the application key, following which you can add in Gradle dependencies, permissions, services, and more.
You will then move on to authenticate your users so they can use the in-app chat feature. Applozic creates a new user if one does not already exist. The unique userID, which is used to identify the user, can be anything like an email address, phone number, or user ID from your database.
Everything else you need to customize or set up can be done from the Applozic Dashboard. Here, you can set up push notifications, customize your UI, or set up moderation and profanity filters.
You can also customize how you want your customers’ chat screen to look. When you utilize our services, you also have access to all the documentation you need to set up the in-app chat feature and 24/7 customer support.
Conclusion
Unlike traditional live chat software, Applozic’s chat SDK takes the burden of developing a chat app off you. Our boutique solution with its inbuilt features has been used by clients across various industries — online marketplaces, social media, dating apps, gaming, classifieds portals, on-demand services, ed-tech, and more.
Applozic helps enable buyer-seller or teacher-student conversations. What’s more, our cross-app chat feature will help you integrate multiple communication channels across different apps for a single company. Simply put, if you have different apps for your dealers and buyers, you can connect both of them on a single chat platform.
By opting for a third-party developer like Applozic with pre-built chat UI, your brand gets to focus on the growth of your product, ensuring that you are not left behind in the race with your competitors as you focus on rolling out newer, impressive features for your products.
